Short-Term Rental Support
WiFi, smart locks, and streaming fixed fast, without you needing to be on-site.
Built for Owners Who Aren't On-Site
When you don't live at the property, a dead WiFi router or a smart lock that won't sync turns into a guest complaint or a lockout in a hurry. We're based in Leavenworth and can get to the property directly, coordinate access with a property manager or cleaner, and tell you what's actually wrong before doing any work.
WiFi & Network
Setup, troubleshooting, and coverage fixes for guest-ready, reliable WiFi.
Smart Locks & Access
Setup for battery-powered and retrofit keyless-entry locks, including guest codes, the app, and battery or connectivity trouble.
Streaming & TV
Streaming device and TV setup and troubleshooting, so guests aren't texting you about a blank screen at 9pm.
Pre-Season Check
Ahead of a busy booking season, book a one-time visit to check WiFi, locks, and streaming devices before guests find the problem for you.
Pricing
We don't offer subscriptions or retainers. You're billed per visit, and the property's location decides which visit rate applies.
- In-person visit: $95 (Wenatchee Valley corridor)
Covers the trip, your first 30 minutes on-site, and the diagnosis. Trips outside the corridor cost more, and both prices are on the Pricing page. A $20 deposit is charged when you book an in-person visit and comes off the total.
- Drop-off diagnostic: $50
Covers the first 30 minutes, and it's the same $50 wherever you are. Nothing is charged when you book a drop-off, and there's no transport charge if you bring it to Leavenworth yourself.
- After the first 30 minutes: $37.50 (per additional half hour)
That works out to $75/hour, billed in 30-minute increments, with an estimate before any work beyond the diagnosis.
- Parts: At cost
Billed at what we pay, including any shipping, itemized on your invoice. You hear the actual cost before a part is ordered.
Full detail on the Pricing page.
One Property or Twenty
Whether it's your one cabin or a small portfolio, each visit is booked and priced the same way. Call when you need us.
Not sure it's worth fixing? Tell us the make, model, and what it's doing, or call (509) 708-2953 — no charge to ask, and nothing to book. Send us the details →
That conversation can usually tell you whether a repair is worth pursuing and which diagnostic fits. A firm repair price takes having the device in hand.
A $20 deposit applies to in-person visits only — it isn't a charge on every booking. It comes off what you owe for the visit and is refundable if you cancel or reschedule at least 24 hours ahead.
You don't need to be on-site. We'll coordinate access with your cleaner or manager.