In-Person Visits
One person who comes to you and handles the computer, the WiFi, the TV, and everything in between, whether that's a house, a rental, a church, or a small business. Based in Leavenworth, so there's no cross-mountain wait.
Book a VisitWhat an in-person visit covers
Most visits fall into one of three buckets. Pick the one that sounds like your situation for detail and examples, or just book a visit and describe it when we talk. There's no project minimum and no job too small.
Computer & laptop help
Slow or won't start, pop-ups and malware checks, cracked laptop screens, email and printers, moving to a new machine.
Learn More →WiFi, internet & smart home
Dead zones and mesh setup, plug-in cameras and video doorbells, retrofit smart locks, streaming devices, and voice assistants that won't connect.
Learn More →TV, home theater & remotes
Getting the TV, receiver, soundbar, and streaming boxes working together, the remotes simplified, and the picture and sound dialed in. Or the TV repaired, if that's what's wrong. Churches too.
Learn More →Pricing
- In-person visit: $95 (Wenatchee Valley corridor)
Covers the trip, your first 30 minutes on-site, and the diagnosis. Trips outside the corridor cost more, and both prices are on the Pricing page. A $20 deposit is charged when you book an in-person visit and comes off the total.
- Drop-off diagnostic: $50
Covers the first 30 minutes, and it's the same $50 wherever you are. Nothing is charged when you book a drop-off, and there's no transport charge if you bring it to Leavenworth yourself.
- After the first 30 minutes: $37.50 (per additional half hour)
That works out to $75/hour, billed in 30-minute increments, with an estimate before any work beyond the diagnosis.
- Parts: At cost
Billed at what we pay, including any shipping, itemized on your invoice. You hear the actual cost before a part is ordered.
Full detail on the Pricing page.
Not sure it's worth fixing? Tell us the make, model, and what it's doing, or call (509) 708-2953 — no charge to ask, and nothing to book. Send us the details →
That conversation can usually tell you whether a repair is worth pursuing and which diagnostic fits. A firm repair price takes having the device in hand.
A $20 deposit applies to in-person visits only — it isn't a charge on every booking. It comes off what you owe for the visit and is refundable if you cancel or reschedule at least 24 hours ahead.
Serving Leavenworth, Peshastin, Dryden, Cashmere, Wenatchee, and East Wenatchee, plus Plain, Lake Wenatchee, Chelan, and Manson as outlying areas.