Computer & Laptop Repair

Won't start, running slow, cracked screen, or brand new and not set up yet. Windows and Mac, hardware and software, all handled here. Based in Leavenworth, with in-person visits across the Wenatchee Valley corridor.

One Place for the Whole Problem

One person handles the hardware, the software, your files, and the setup. We diagnose the actual fault first, whether it turns out to be a failing drive, a bad power jack, a malware mess, or just a setting, then explain what it needs and see it through from diagnosis to working again.

What we fix

Won't Start or Won't Stay On

  • No power, no boot, or shuts off on its own
  • Charging ports, power jacks, and charging circuits
  • Board-level faults traced to the failed component
  • Liquid spills and overheating

Physical Damage

  • Cracked or dead laptop screens
  • Keyboards, trackpads, and hinges
  • Batteries that won't hold a charge
  • Broken USB, HDMI, and audio ports

Slow, Crashing, or Full of Pop-Ups

  • Malware, adware, and browser hijacks
  • Slowness from a failing drive or too little memory
  • Blue screens, freezes, and crash loops
  • Operating-system repair, updates, and drivers

Upgrades & Your Files

  • SSD and memory upgrades that make an old machine usable
  • Getting files off a computer that won't boot
  • Moving everything to a new machine
  • Backups set up so this doesn't hurt next time

Setup & Configuration

  • New computer set up the way you actually work
  • Email, accounts, and passwords sorted out
  • Printers, monitors, and peripherals that won't cooperate
  • Software installed and configured properly

Straight Advice

  • Whether this one is worth fixing or replacing
  • Buying recommendations, with no sales commission behind them
  • Sorting out a setup that's grown messy over the years
  • Windows and Mac both

Two ways to get it fixed

Not sure which you need? Book whichever fits and we'll sort it out. If a visit turns into a bench job, we'll take it with us.

We come to you

Best for setup, a desktop you'd rather not unplug, anything tangled up with your printer or network, or when you want to be shown how it works.

Book a Visit

Drop it off

Best for hardware work like screens, keyboards, batteries, and board-level repair, plus anything that needs time on the bench rather than an hour at your table.

See Drop-Off Options
  • In-person visit: $95 (Wenatchee Valley corridor)

    Covers the trip, your first 30 minutes on-site, and the diagnosis. Trips outside the corridor cost more, and both prices are on the Pricing page. A $20 deposit is charged when you book an in-person visit and comes off the total.

  • Drop-off diagnostic: $50

    Covers the first 30 minutes, and it's the same $50 wherever you are. Nothing is charged when you book a drop-off, and there's no transport charge if you bring it to Leavenworth yourself.

  • After the first 30 minutes: $37.50 (per additional half hour)

    That works out to $75/hour, billed in 30-minute increments, with an estimate before any work beyond the diagnosis.

  • Parts: At cost

    Billed at what we pay, including any shipping, itemized on your invoice. You hear the actual cost before a part is ordered.

Full detail on the Pricing page.

"Is It Even Worth Fixing?"

Sometimes the answer is no, and you'll hear that from us before you've spent money chasing it. A five-year-old laptop that needs a $60 drive and an hour of labor is worth it; the same laptop needing a board and a screen usually isn't.

Either way you get the numbers and our recommendation before any work beyond the diagnosis starts. If replacing makes more sense, we'll suggest options that fit what you actually need.

Not a computer?

Tablets, gaming consoles, TVs, appliance boards, and other electronics are on Electronics & Device Repair.

Internet dropping out?

If the computer is fine but the connection isn't, start with WiFi, Internet & Smart Home.

Is it a work machine?

Same rates for businesses. Servers, networks, and office equipment are on Business IT Support.

Ready to get it working again?

Book a Visit

Not sure it's worth fixing? Tell us the make, model, and what it's doing, or call (509) 708-2953 — no charge to ask, and nothing to book. Send us the details →

That conversation can usually tell you whether a repair is worth pursuing and which diagnostic fits. A firm repair price takes having the device in hand.

A $20 deposit applies to in-person visits only — it isn't a charge on every booking. It comes off what you owe for the visit and is refundable if you cancel or reschedule at least 24 hours ahead.