Business IT & Electronics Support
Website, server, network, and printer support, plus general electronic device repair, for businesses in North Central Washington.
Local Support for the Systems You Run On
Retail, restaurants, offices, and other local businesses depend on the same unglamorous systems every day: a website that needs to stay up, a server or POS system, a network, a printer that jams at the worst moment. We support that infrastructure and repair the hardware, and you're dealing with someone in the valley you can reach directly, so your equipment stays close by.
Website & Server Support
Website upkeep, hosting issues, and small-business server and network support, from someone with decades of software and systems engineering behind them.
Printers & Office Equipment
Diagnosis and repair for printers, networking gear, and other office equipment, traced to the actual fault.
General Electronic Device Repair
The same component-level repair used across this business, applied to your business hardware. See Electronics & Device Repair for examples.
The Same Published Rates
Businesses book at the same published rates as everyone else. No retainer, no contract, and no surcharge for being a business.
- In-person visit: $95 (Wenatchee Valley corridor)
Covers the trip, your first 30 minutes on-site, and the diagnosis. Trips outside the corridor cost more, and both prices are on the Pricing page. A $20 deposit is charged when you book an in-person visit and comes off the total.
- Drop-off diagnostic: $50
Covers the first 30 minutes, and it's the same $50 wherever you are. Nothing is charged when you book a drop-off, and there's no transport charge if you bring it to Leavenworth yourself.
- After the first 30 minutes: $37.50 (per additional half hour)
That works out to $75/hour, billed in 30-minute increments, with an estimate before any work beyond the diagnosis.
- Parts: At cost
Billed at what we pay, including any shipping, itemized on your invoice. You hear the actual cost before a part is ordered.
Full detail on the Pricing page.
Need Something Beyond the List?
The rates above cover the day-to-day work described on this page. On-call support arrangements, custom software development, technology consulting, and cybersecurity audits are quoted per engagement instead, for your approval before work begins, rather than running at the hourly rate above. Tell us what you need and we'll scope it with you.
Need someone on-site?
Book a VisitNot sure it's worth fixing? Tell us the make, model, and what it's doing, or call (509) 708-2953 — no charge to ask, and nothing to book. Send us the details →
That conversation can usually tell you whether a repair is worth pursuing and which diagnostic fits. A firm repair price takes having the device in hand.
A $20 deposit applies to in-person visits only — it isn't a charge on every booking. It comes off what you owe for the visit and is refundable if you cancel or reschedule at least 24 hours ahead.